Question 1

Which surfskate is the best for me?

Accepted Answer

We Have Two Truck Systems: LT and ST
LT Truck system is bushing based, offering a responsive, yet stable ride, best for skatepark use and cruising. It keeps all of the surfskate characteristics, allowing you to pump. They resemble surfing on a longboard.
ST Truck System is spring based, offering even more responsiveness, meant mainly for surfs training. It's easier to pump and replicate the surfing moves. They resemble surfing on a shortboard. This system allows you to change the board wheelbase up to 20mm of range.

Sunny 29" LT and Fossil 29" ST are best surfskates for kids, they turn the easiest having the shortest wheelbase, The Fossil 29" ST has the tightest turns of all of our boards.
Color Wave 30" LT is popular choice for city cruising and surfskating hybrid
Palm 31" LT is a board that offers the most space for your feet, really comfortable to cruise as well as surf simulate. It's a really stable board.
Azure 31" ST is a board with the same shape as Palm, but with our ST Truck system, it offers even more responsive ride. Also great for surf training.
Camo 32" LT is a more skate style board, best used at the skateparks, it has really tight turns and is very responsive.
Katana 32" LT and Surfer Boy 32" LT are great universal surfskate boards meant for cruising and surf sumulation. They offer a stable, yet responsive ride, great for beginners.
Flower 32" ST, Beast 32" ST and Checkmate 32" ST are the most universal surf training boards, They are Really responsive boards, easy to pump and replicate surfing moves.
Dot 34" ST, Maze 34" ST and Feather 34" ST are perfect for surf training, usually chosen by taller riders, They are easy to pump and replicate surfing moves.

Question 2

Do you ship Internationally?

Accepted Answer

Yes! We are shipping to almost every european country! You can check more shipment information in the cart. On top of that, when ordering a surfskate the shipment will usually be free!

Question 3

I Have a problem with my surfskate, what do I do?

Accepted Answer

Please let us know about the problem in the contact form and we will do everything what we can, to resolve the issue quickly.

Question 4

Terms and Conditions

Accepted Answer

Terms and Conditions for the Online Shop – www.cutbacksurfskates.com

I. General provisions

1. These Terms and Conditions specify the general conditions and ways of provision of Services electronically and selling via the Online Shop www.cutbacksurfskates.com. The Shop is operated by On The Wave  SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (limited liability company), with its registered office in Wrocław at ul. Jedności Narodowej 146 lok. 89, 50 - 302 Wrocław, entered into the Register of Entrepreneurs maintained by the District Court for Wrocław – Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under the No. 0000728440, Taxpayer Identification Number (NIP): 8982242713, with the share capital of PLN 45,000.00, hereinafter referred to as the Seller.

2.The Seller may be contacted by:

a. email: info@cutbacksurfskates.com;

b. contact form available on the Online Shop website.

3. These Terms and Conditions are always available at the website www.cutbacksurfskates.com, which allows to download, display and record their contents by printing or saving them to a data carrier at any time.

4. The Seller informs that taking advantage of Services provided electronically may be associated with a risk to any user of the Internet of introducing a malware on a computer system or obtaining and modifying Customers’ data by unauthorized persons. Therefore the Customer should apply appropriate technical measures to minimize the above-mentioned risks, in particular by the use of antivirus and firewall.

II. Definitions

The terms used in these Terms and Conditions shall have the following meaning:

1. Business Days – these shall be the days from Monday to Friday, excluding public holidays;

2. Customer – a natural person with a full legal capacity, a natural person who conducts business activity, a legal entity or an organizational unit without legal personality, vested with a legal capacity by special provisions, who places the Order in the Online Shop or uses other Services available in the Online Shop;

3. Civil Code – the Act of 23 April 1964 (Journal of Laws No. 16, Item 93, as amended);

4. Consumer – the Customer being a consumer within the meaning of the provisions of Article 22 [1] of Civil Code;

5. Entrepreneur –the Customer being an entrepreneur within the meaning of the provisions of Article 43[1] of Civil Code;

6. Terms and Conditions – this document;

7. Goods – the product presented in the Online Shop, with its description available with each of the presented products;

8. Sales Agreement – a sales agreement of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;

9. Services – the services rendered electronically by the Seller for the benefit of Customers within the meaning of the provisions of the Act on Rendering Electronic Services dated 18 July 2002 (Journal of Laws No. 144, Item 1204, as amended);

10. Act on Consumer Rights – the Act on Consumer Rights dated 30 May 2014 (Journal of Laws 2014, No. 827);

11. Act on Rendering Electronic Services – the Act on Rendering Electronic Services dated 18 July 2002 (Journal of Laws No. 144, Item 1204, as amended);

12. Order – declaration of the Customer’s will leading directly to the conclusion of a Sales Agreement, specifying in particul r the kind and amount of Goods.

III. Terms of Use for the Online Shop

1. The Online Shop may be accessed if the IT equipment used by the Customer meets the following minimum technical requirements:

a. a computer or a mobile device with access to the Internet;

b. access to electronic mail;

c. a browser Internet Explorer - version 11 or newer, Firefox - version 28.0 or newer, Chrome - version 32 or newer, Opera - version 12.17 or newer, Safari - version 1.1. or newer;

d. Cookies and Javascript turned on in the web browser.

2. Using the Online Shop shall mean every activity of the Customer which familiarizes him with the Shop content.

3. The Customer shall be obliged in particular:

a. not to provide and not to transfer any content forbidden by provisions of law, e.g. the content which is defamatory, promotes violence or infringes personal rights and other rights of third parties;

b. to use the Online Shop in the manner not interfering with its functioning, in particular by using specific software or devices;

c. not to perform any actions such as: sending unsolicited commercial information (spam) or placing it within the Online Shop;

d. to use the Online Shop so as not to disturb other Customers and the Seller;

e. to use all the content within the Online Shop solely for one’s own personal purposes;

f. to use the Online Shop in accordance with the provisions of law applicable at the area of the Republic of Poland, with the Terms and Conditions, and also with the general rules governing the use of the Internet.

IV. Services

1. The Services are made available by the Seller in the Online Shop free of charge and are rendered by the Seller 24 hours a day, 7 days a week.

2. The Customer may use the contact form to send a message to the Seller. The agreement for the provision of service which involves availability of an interactive form allowing Customers to contact the Seller shall be concluded for a definite period and shall be terminated when the Customer sends a message to the Seller.

3. The Seller shall have the right to organize occasional competitions and promotions, the terms of which shall always be presented on the Shop websites. The Online Shop promotions may not be combined unless the Terms and Conditions for the given promotion provide otherwise.

4. If the Customer breaches these Terms and Conditions, the Seller - after a prior ineffective cease and desist letter setting an appropriate deadline - may terminate the agreement for the provision of Services upon a 14 days’ notice.

V. The Conclusion Procedure for the Sales Agreement

1. Information about the Goods as provided on the Shop websites, in particular their descriptions, technical and functional parameters as well as prices constitute an invitation to conclusion of an Agreement within the meaning of Article 71 of the Civil Code.

2. All the Goods available in the Online Shop are free of physical and legal defects and have been legally introduced to the Polish and EU market .

3. To place an Order, an active electronic mail account is required.

4. If the Order is placed via the Order form available on the Online Shop website, the Customer places the Order with the Seller electronically, which constitutes an offer to conclude an Agreement for the Sales of the Goods being the subject of the Order. The offer made electronically shall be binding for the Customer if the Seller sends - to the electronic mail address provided by the Customer - a confirmation of acceptance of the Order for processing, in the form of the Seller’s declaration of acceptance of the Customer’s offer; upon its receipt by the Customer the Sales Agreement shall be concluded.

5. The sales Agreement shall be concluded in English, and its provisions shall correspond to the Terms and Conditions.

VI. Delivery

1. Delivery of the Goods is limited to the territory of the European Union, and the Goods shall be delivered to the address indicated by the Customer when placing the Order.

2. The Customer may choose the following forms of delivery of the ordered Goods:

a. The ordered Goods are delivered by courier (DHL, PDP, GLS). The delivery costs are: Prepayment - 5 euro , Free delivery for orders over EURO 100. In addition, the delivery costs will be indicated at the time of placing the Order. The delivery time is 3-5 business days, depending on the country of delivery.

3. On the Shop websites, during placing the Order, the Seller informs the Customer about the number of Business Days needed to process the Order and to deliver it, as well as about the delivery charges.

4. The deadline for delivery and processing of the Order shall be calculated per Business Days, in accordance with Paragraph VII Subparagraph 2.

5. The Seller provides the Customer a proof of purchase.

6. If the ordered Goods have different delivery deadlines, the longest deadline shall apply to the whole Order.

VII. Prices and methods of payment

1. The prices for the Goods are provided in EUR and include all the components like VAT, customs duties and other fees.

2. The Customer may choose the following payment methods:

a. bank transfer to the Seller’s bank account (in this case the Order’s processing shall commence after the Seller sends a confirmation of acceptance of the Order to the Customer, and the Goods shall be dispatched immediately after the funds are credited on the Seller’s bank account and after the Order is completed);

b. electronic payment (n this case the Order’s processing shall commence after the Seller sends a confirmation of acceptance of the Order to the Customer and after the Seller receives information from the system of the payment processing agent that the Customer has made the payment, and the Goods shall be dispatched immediately after the Order is completed).

3. The payment service provider specified in Subparagraph 2 above is PayU S.A. with its registered office in Poznań.

4. On the Shop websites, in the description of the Goods, the Seller informs the Customer about the time when he must make the payment for the Order. If the Customer fails to make the payment within the time specified in the previous sentence, the Seller - after a prior ineffective cease and desist letter setting an appropriate deadline - may withdraw from the Sales Agreement under Article 491 of the Civil Code.

VIII. The right to withdraw from the Agreement

1. The Customer who is a Consumer may withdraw from the Agreement without specifying the reason by submitting an appropriate declaration within 14 days. To keep this deadline it is enough to send this declaration before its lapse.

2. The Consumer may compose the declaration by himself or use the form of declaration of withdrawal from Agreement, which is available on the Online Shop’ websites.

3. The 14-days’ deadline shall be calculated from the day when the Goods were delivered or - in the case of an Agreement for Services - from the day it was concluded.

4. Upon receipt of the Consumer’s declaration of withdrawal from the Agreement, the Seller shall send a confirmation of receipt of the declaration of withdrawal from Agreement to the Consumer’s electronic mail address.

5. The right to withdraw from Agreement by the Consumer shall be excluded in the following cases:

a. for rendering services, if the Seller has performed the service in full with express consent on the part of the Consumer who had been informed - before the service was commenced - that upon completion of the service he shall lose the right to withdraw from agreement;

b. for an agreement the price or remuneration for which depends on fluctuations on the financial market that are beyond control of the Seller and that may occur before the lapse of the time allowed for withdrawal from the agreement;

c. for an agreement where the subject of the service are non-prefabricated Goods manufactured as per the specifications of the Consumer or serving to satisfy his unique needs;

d. for an agreement where the subject of the service are Goods which deteriorate quickly or have a short shelf life;

e. for an agreement where the subject of the service are Goods delivered in a sealed packaging that cannot be returned if opened, due to health protection issues or for sanitary reasons, if the packaging is opened after delivery;

f. for an agreement where the subject of the service are Goods which after delivery, due to their nature, remain inseparably connected with other items;

g. for an agreement where the subject of the service are alcoholic beverages, the price of which was agreed on conclusion of the Sales Agreement, and which may be delivered only after 30 days, and the value of which depends on fluctuations on the market that are beyond control of the Seller;

h. for an agreement where the Consumer expressly requested the Seller to visit him in order to perform an urgent repair or maintenance; if the Seller additionally performs other services than those requested by the Consumer, or if he delivers other Goods than the spare parts necessary for the repair or maintenance, the Consumer shall have the right to withdraw from agreement as regards the additional services or Goods;

i. for an agreement where the subject of the service are audio or video recordings or computer software delivered in a sealed packaging, if the packaging is opened after delivery; the delivery of journals, periodicals or magazines, except for a subscription agreement;

j. for an agreement concluded in a public auction;

k. for an agreement for rendering services in the scope of accommodation, other than for residential purposes, transport of items, car rental, catering, services connected with leisure, entertainment, sports or cultural events, if the agreement indicates the day or period when the service is to be rendered;

l. for an agreement for the delivery of digital content which is not recorded on a material carrier, if the performance of the service commences upon an express consent of the Consumer before the lapse of the time for withdrawal from agreement and after he has been informed by the Seller about losing the right to withdraw from the agreement.

6. In the case of withdrawal from a distance Agreement, such an Agreement shall be deemed not concluded. What the parties have rendered shall be returned in an unchanged condition, unless the change was necessary within the scope of the ordinary management, in particular to determine the nature, features and functioning of the item. The items should be returned immediately, not later than within 14 days. The purchased Goods should be returned to the address of the Seller.

7. The Seller shall immediately, but not later than within 14 days from receipt of the Consumer’s declaration on withdrawal from the Agreement, return to the Consumer all the payments he has made, including the costs of delivery for the Goods. The Seller shall refund the payment with the same method of payment as was used by the Consumer, unless the Consumer agrees to another way of refund, whereas such a refund shall not generate any cost for the Consumer. The Seller may withhold the refund of payment received from the Consumer until he receives the returned item or the Consumer provides a proof of its return dispatch, whichever comes first, unless the Seller offered to pick up the item from the Consumer by himself.

8. If the form of delivery of the Goods selected by the Consumer is other than the least expensive, regular form of delivery offered by the Seller, the Seller shall not be obliged to refund to the Consumer any additional costs he has incurred.

9. The Consumer shall only incur the direct cost of return of the Goods, unless the Seller has agreed to incur that cost.

10. Return address: Cutback Surfskates, Krakowiaków 20A/3A, 02-255, Warszawa. Phone number: +48 503 086 654.

IX. Exchange

1.The Seller provides the Customer with the possibility of exchanging the Goods within 14 days from the date of its delivery. The request for exchange can be submitted to the following e-mail address: info@cutbacksurfskates.com or by phone: +48 503 086 654.

2. Exchange of Goods is possible only for the Goods currently available on the Seller’s website.

3. In order to exchange the Goods, the Customer should fill in and sign the exchange form available on the Shop’s website, properly secure the shipment, and attach a proof of purchase. The exchanged Goods should be sent to the Seller by registered parcel. The cost of returning the Goods to the Shop and shipping the new Goods to the Customer shall be borne by the Customer.

4. The Seller will contact the Customer if the Goods to be exchanged were no longer available. The Customer will be eligible to choose another Goods or withdraw from the exchange. In case of withdrawal from the exchange, the Goods are returned to the Customer at his expense.

5. In the case of exchange for Goods with a lower price, the money will be returned within 14 days using the same method of payment as used by the Customer when purchasing the Goods.

6. In the case of exchange for Goods with a higher price, the Seller shall replace the Goods after recording the payment of an amount equal to the difference in prices. In order to speed up the exchange process, the Customer may attach a transfer confirmation to the shipment.

7. Only Goods that are intact and without signs of having been used are subject to exchange. The Seller refuses the Customer to replace the Goods if the Goods are damaged or shows signs of having been used.

X. Complaints for the Goods under warranty

1. The Seller undertakes to deliver Goods free from defects.

2. The Seller shall be liable towards the Customer who is a Consumer, under warranty for defects in accordance with the provisions laid down in Article 556 – 576 of the Civil Code. In relation to the Customers who are Entrepreneurs warranty is excluded.

3. Complaints arising out of a breach of the Customer’s rights guaranteed by law or under these Terms and Conditions should be sent to the following address: On The Wave SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Krakowiaków 20A/3A, 02 - 255 Warszawa, Poland, to the electronic mail address: info@cutbacksurfskates.com or by telephone: +48 503 086 654.

4. In order for the complaint to be processed, the Customer should send or deliver the Goods in question, attaching the proof of purchase, if possible. The Goods should be delivered or sent to the address mentioned in point 3.

5. The Seller undertakes to process each complaint within 14 days.

6. If there are any deficiencies in the complaint, the Seller shall request the Customer to supplement it as necessary, immediately, but not later than within 7 days from the date when the Customer received the request.

XI. Complaints for electronic services

1.The Customer may complain to the Seller about functioning of the Shop and using the Services. Complaints may be submitted in writing to the following address: On The Wave SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Krakowiaków 20A/3A, 02 - 255 Warszawa, Poland, to the electronic mail address: info@cutbacksurfskates.com or by telephone: +48 503 086 654.

2. In the complaint, the Customer should indicate his name and surname, address for correspondence, the kind and description of the present problem.

3. The Seller undertakes to process each complaint within 14 days, and if this is not possible - to inform the Customer within that time when the complaint will be processed. If there are any deficiencies in the complaint, the Seller shall request the Customer to supplement it as necessary, within 7 days from the date when the Customer received the request.

XII. Guarantees

1. The Goods may possess the guarantee of the manufacturer.

2. For the Goods covered by a guarantee, the information regarding the existence and content of the guarantee, and also the time for which it has been concluded is always presented in the description of the Goods on the Shop websites.

XIII. Out-of-court ways of settling complaints and pursuing claims

1. The Customer who is a Consumer has, among others, the following possibilities to use the out-of-court ways of settling complaints and pursuing claims:

a. he has the right to refer to a permanent amicable consumer court operating by the Commercial Inspection with a request to settle a dispute arising out of the concluded Sales Agreement;

b. has the right to refer to the voivodeship inspector of the Commercial Inspection with a request to initiate mediation proceedings for amicable settlement of the dispute between the Customer and the Seller;

c. may obtain free support for settlement of the dispute between the Consumer and the Seller, using also the support of the poviat (municipal) consumer rights adviser or a social organisation whose statutory tasks include protection of Consumers (among others, the Federation of Consumers, the Society of Polish Consumers). The advice is provided by the Federation of Consumers on the toll-free number of consumers’ hotline +48 800 007 707 and by the Society of Polish Consumers at the electronic mail address porady@dlakonsumentow.pl.

d. may report his complaint via the European ODR platform available at the address:http://ec.europa.eu/consumers/odr/.

XIV. Protection of personal information

The Seller collects and processes the personal information of the Customers in accordance with applicable provisions of law and with the Privacy Policy, available on the Shop’s website.

XV. Final Provisions

1. All and any rights of the Online Shop, including economic copyrights, intellectual property rights to its name, internet domain, the Online Shop website, and also to forms, logotypes are the property of the Seller and may be used solely in the manner indicated in and consistent with the Terms and Conditions.

2. Any disputes arising between the Seller and the Customer who is a Consumer shall be settled by competent courts in accordance with applicable provisions of the Code of Civil Procedure.

3. Any disputes arising between the Seller and the Customer who is an Entrepreneur shall be settled by a competent court of jurisdiction proper for the seat of the Seller.

4. The matters not provided for in these Terms and Conditions shall be governed by the provisions of the Civil Code, the Act on Rendering Electronic Services, the Act on Consumer Rights and other applicable provisions of Polish law.

5. Each Customer shall be informed about any changes to these Terms and Conditions by information available at the homepage of the Online Shop presenting a list of amendments and their effective dates. The effective date for any amendment shall fall at least 14 days after its publication.

Question 5

Privacy Policy

Accepted Answer

What is a Privacy Policy?

We would like to provide you with details concerning our processing of your personal data in order to give you full knowledge and comfort in using our website.

Since we operate in the online sector, we know how important it is to protect your personal data. Therefore, we make particular efforts to protect your privacy and information you provide us with.

We carefully select and apply appropriate technical measures, in particular programming and organisational measures, to ensure protection of the personal data we process. Our website uses encrypted data transmission (SSL), which ensures protection of your identity.

In our Privacy Policy you will find all key information regarding our processing of your personal data.

Please read it, we promise it won’t take more than a few minutes.
Who is the administrator of the website: www.cutbacksurfskates.com?

The administrator of the www.cutbacksurfskates.com website is SUMMER CAMPS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (limited liability company), with its registered office in Wrocław at ul. Jedności Narodowej 146 lok. 89, 50 - 302 Wrocław, entered into the Register of Entrepreneurs maintained by the District Court for Wrocław – Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under the No. 0000734745, Taxpayer Identification Number (NIP): 8982243463, National Official Register of Business Entities (REGON) number: 380422330, with the share capital of PLN 30,000.00 (i.e.: We).
Personal data
What legal act governs the processing of your personal data?

Your personal data are collected and processed by us in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, p. 1), commonly referred to as: GDPR. In the scope not regulated by the GDPR, the processing of personal data is governed by the Personal Data Protection Act of 10 May 2018.
Who is the controller of your personal data?

The controller of your personal data is:

On The Wave SPÓŁKA Z OGRANICZONĄ

ODPOWIEDZIALNOŚCIĄ

ul. Jedności Narodowej 146 lok. 89

50-302 Wrocław

e-mail: info@cutbacksurfskates.com

You can contact us about your personal data using the following methods:

- e-mail: info@cutbacksurfskates.com

- traditional mail: Cutback Surfskates , Krakowiaków 20A/3A , 02-255 Warszawa

How do we process your personal data, that you provide to us.
What personal data do we process and for what purposes?

On our website we offer a variety of services as part of which we process different personal data on different legal grounds.

Objective

Personal data

Legal basis for processing

Data retention time

conclusion and performance of a contract

first name, last name, address for correspondence, tax identification number, national business registry number (REGON), e-mail address, telephone number, bank account number, payment card number

article 6(1)(b) of the GDPR, i.e. processing in order to take action at your request, prior to conclusion of a contract, and processing necessary for the performance of a contract to which you are party

until the expiry of the limitation period for claims concerning the performance of the contract

contact form

e-mail address

article 6(1)(f) of the GDPR, i.e. processing for the purpose of pursuing our legitimate interest in responding for your message.

14 days from the date of receipt of the message sent via contact form

direct marketing of Goods and own services, including remarketing

IP number

Article 6(1)(f) of the GDPR, i.e.

processing for the purpose of

pursuing the Controller’s legitimate interest in direct marketing of its own services, including remarketing

until you object to the processing of your personal data or until it is established that your data have become outdated

traffic analysis on the Online Shop website

IP number

Article 6(1)(f) of the GDPR, i.e.

processing for the purpose of

pursuing the Controller’s legitimate interest in analysing customer traffic on the Shop website

For ….. months from data collection or until you object to the processing of your personal data

determination, pursuit and enforcement of claims and defence against claims in proceedings conducted before courts and other state authorities

first name, last name, address for correspondence, PESEL number, tax identification number (NIP), national business registry number (REGON), e-mail address, telephone number, IP number, bank account number, payment card number

article 6(1)(f) of the GDPR, i.e. processing for the purpose of pursuing our legitimate interest in establishing, pursuing and enforcing claims and defending against claims in proceedings conducted before courts and other state authorities

until the expiry of the limitation period for claims concerning the performance of the contract

fulfilling legal obligations arising from legal regulations, in particular tax and accounting regulations

first name, last name, company name, PESEL number, tax identification number (NIP) or national business registry number (REGON), e-mail address, telephone number, address for correspondence, payment card number

Article 6(1)(c) of the GDPR, i.e. processing is necessary to fulfil legal obligations incumbent of the Controller, resulting from legal regulations, in particular tax and accounting regulations

until the expiry of the legal obligations imposed on the Controller which justify the processing of personal data
Voluntary provision of personal data

Provision of the required personal data is voluntary, but it is necessary for us to provide services to you.
Recipients of personal data

The current list of entities to which we disclose your personal data can be found here
Automated decision making (including profiling)

Your personal data will not be used for profiling or for automated decision making to You.
Will we transfer your personal data outside the EEA or to an international organisation?

In order to use Google tools for creating statistics and performing marketing and remarketing activities, your personal data may be transferred to the United States, where Google servers are located.

Google LLC is included in the list of entities participating in the Privacy Shield program (link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active) and uses the model data security contractual clauses approved by the European Commission.
What rights do you have with regard to our processing of your personal data?

Pursuant to the GDPR, you have the right to:

request access to your personal data
request rectification of your personal data
request deletion of your personal data
requests that the processing of your personal data is restricted

object to the processing of your personal data

requests transfer of your personal data

If you submit any of the above requests, without undue delay – and in any case within one month from receipt of the request – we will inform you of the actions taken in connection with your request.

If necessary, we can extend the one-month period by another two months due to the complexity of the request or the number of requests.

In any case, we will inform you within one month from receiving your request about any extension and give you the reasons for the delay.
Right of access to personal data (Article 15 of GDPR)

You have the right to be informed whether we are processing your personal data.

If we process your personal data, you have the right to:

access your personal data,

obtain information about the purposes of processing, categories of personal data processed, recipients or categories of recipients of these data, planned period of storage of your data or criteria for determining this period, your rights under the GDPR and about the right to lodge a complaint with the President of the Office for Personal Data Protection, about the source of these data, about automated decision making, including profiling, and about the safeguards applied in connection with the transfer of these data outside the European Union;

receive a copy of your personal data.

If you wish to request access to your personal data, please send your request to info@cutbacksurfskates.com.
Right to correct your personal data (Article 16 of GDPR)

If your personal data are incorrect, you have the right to ask us to correct your personal data immediately. You also have the right to request that we supplement your personal data.

If you wish to request correction or supplementation of your personal data, please send your request to info@cutbacksurfskates.com.
The right to have your personal data deleted, i.e. the so-called “right to be forgotten” (Article 17 GDPR)

You have the right to request that your personal data be deleted when:

your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

you have withdrawn a specific consent, to the extent that your personal data were processed on the basis of your consent;

your personal data were processed illegally;

you have raised objections to the processing of your personal data for the purposes of direct marketing, including profiling, to the extent that the processing of personal data is connected to direct marketing;

you have objected to the processing of your personal data in connection with processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of legitimate interests pursued by us or a third party.

Despite your request to delete your personal data, we may process your data further for the purpose of determining, pursuing or defending claims, of which you will be informed.

If you wish to request deletion of your personal data, please send your request to info@cutbacksurfskates.com.
Right to submit a request to restrict processing of your personal data (Article 18 of GDPR)

You have the right to request restriction of the processing of your personal data when:

you are questioning the correctness of your personal data – in this case we will limit the processing of your personal data for a period of time that allows us to check the accuracy of the data;

the processing of your data is unlawful, and instead of deleting your personal data you request limited processing of your personal data;

your personal data are no longer needed for the purposes of processing, but is needed to establish, pursue or defend your claims;

you have objected to the processing of your personal data – until it is determined whether our legitimate interests take precedence over the grounds for objection.

If you wish to request restricted processing of your personal data, please send your request to info@cutbacksurfskates.com.
Right to submit an objection to the processing of your personal data (Article 21 of GDPR)

You have the right to object to the processing of your personal data, including profiling, at any time, in connection with:

processing necessary for the performance of a task carried out in the public interest or processing necessary for purposes resulting from legitimate interests pursued by the Controller or a third party;

processing for direct marketing purposes.

If you wish to submit an objection to the processing of your personal data, please send your request to info@cutbacksurfskates.com.
Right to request transfer of your personal data (Article 20 of GDPR)

You have the right to receive your personal data from us in a structured, commonly used machine-readable format and to send data to another personal data controller.

As standard, we will provide you with your personal data in CSV format. If you prefer to have your data provided to you in a different format, please indicate your preferred format in your request. As far as possible, we will try to provide your data in your preferred format.

You can also request that we send your personal data directly to another controller (if technically possible).

If you wish to request transfer of your personal data, please send your request to info@cutbacksurfskates.com.
Complaint to the supervisory authority

If you believe that the processing of your personal data violates data protection regulations, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or where the alleged infringement was committed.

In Poland, the supervisory authority within the definition of the GDPR is the President of the Office for the Protection of Personal Data, who replaced the GIODO as of 25 May 2018.

You can find more information here.
COOKIES
General information

While browsing the web pages of the Online Shop, HTTP cookies are used, hereinafter referred to as cookies, in other words small text data files, saved on your end-device while using the Online Shop. Their use is aimed at facilitating the operation of our Online Shop website.

These files allow us to identify the software you are using and tailor our Online Shop to your needs.

Cookies usually contain the name of the domain from which they come, duration of their storage on the device and values assigned to them.
Safety

Cookies we use are safe for your devices. Therefore, no viruses and no unwanted or malicious software can affect your devices via cookies.
Types of cookies

We use two types of cookies:

Session cookies: stored and kept on your device until the web browser is closed. Saved information is then permanently deleted from the memory of your device.

This mechanism does not allow the acquisition of any personal data or confidential information from your device.

Persistent cookies: stored and kept on your device until deleted. Closing the web browser or switching off the device does not cause them to be removed from your device. This mechanism does not allow the acquisition of any personal data or confidential information from your device.
Aims

We also use cookies of external entities for the following purposes:

Online Shop configuration;

to present the Certificate of Conformity – via solidnyregulamin.pl – through the agency of APM Poniatowska - Maj Kancelaria Prawna sp. k., with its registered office in Gdańsk, the Privacy Policy is available at the following link: http://solidnyregulamin.pl/polityka-prywatnosci/;

to compile statistics, which allow us to understand how Customers use the Online Shop and to improve its structure and content with analytical tools: Google Analytics – through Google Ireland Ltd., registered in Ireland or Google LLC registered in USA, Google’s privacy policy is available here: https://policies.google.com/privacy?fg=1;
to profile Customers, and display content tailored to them in advertising networks with online advertising tools: Google Ads – through Google Ireland Ltd., registered in Ireland, Google’s privacy policy is available here: https://policies.google.com/privacy?fg=1;

To be familiar with rules for the use of cookies, we recommend that you read the privacy policies of the company mentioned above.

Cookies may be used by advertising networks, especially Google, to display ads tailored to your preferences. For this purpose, information about how you navigate the web or about the time of using the website, may be stored.

To browse and edit information on your preferences, collected by the advertising network of Google, you may use the tool available at this address: https://www.google.com/ads/preferences/.

You may change the cookie settings by yourself at any moment in the options of the web browser or service, to specify conditions for storing such files and granting access to your device via them. You may change these settings to block the automatic handling of cookies in the options of your web browser or to be informed every time they are stored on your device. Detailed information on the options and methods for handling cookies is available in the settings of your software (web browser).

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